Family Safety Portal
The Family Safety Portal is a website for professionals in South Australia who work with people affected by domestic, family, or sexual violence.
It is a secure online platform that helps with assessing risks, making referrals, and managing cases as part of the Family Safety Framework. Its goal is to improve safety for those at risk.
Who should use the portal
The portal should be used by the organisations that help people at risk of serious violence and include:
- Adult Mental Health Services
- Department for Child Protection
- Department for Correctional Services
- Department for Education
- Department of Human Services
- Drug and Alcohol Services SA
- SA Health (including community, women's health, Aboriginal health, midwifery, nursing and hospital staff)
- SA Housing Trust
- South Australia Police
- Women's Domestic Violence Services.
What are Family Safety Meetings?
They're meetings held in 17 regions across South Australia, where representatives from key government and non-government agencies come together to develop coordinated responses, for those experiencing high risk domestic, family or sexual violence.
Why the portal was created
The SA government is committed to providing support to those most at risk of serious domestic, family, or sexual violence. The Portal allows the business of the Family Safety Framework to happen in a secure and confidential environment by:
- Providing an easily accessible, highly secure environment for agency workers to conduct risk assessments and refer cases to Family Safety Meetings.
- Giving workers involved in Family Safety Meetings a place to share information and collaborate so they can improve the safety response given to people experiencing domestic, family, or sexual violence.
- Enabling Family Safety Meetings to occur online, in a digitally secure environment, when face to face meetings aren’t possible.
How to use the portal
Agency workers and professionals who work with people at risk of domestic, family, or sexual violence should use the portal to:
- Conduct risk assessments of those at risk
- Refer people to a Family Safety Meeting
- Manage their Family Safety Meeting participation
- Interact and share information with other organisations.
Account set-up and management
Account set-up and management
User Guide
Family Safety Portal - User Guide - Account Set-up and Management (PDF 872.5 KB)
To make a risk assessment and a referral
To make a risk assessment and a referral
Training Module - (40 minutes)
Complete the training on how to make risk assessment and referrals.
User Guide
Family Safety Portal - User Guide - How to make a risk assessment and a referral (PDF 2.4 MB)
As a Family Safety Meeting Member
As a Family Safety Meeting Member
Training Module - (30 minutes)
Complete the training about your role as a Family Safety Meeting Member.
User Guide
Family Safety Portal - User Guide - Family Safety Meeting Membership (PDF 1020.5 KB)
As a Family Safety Meeting Chairperson
As a Family Safety Meeting Chairperson
Training Module - (20 minutes)
Complete the training about your role as a Family Safety Meeting Chairperson.
User Guide
Family Safety Portal - User Guide - For Family Safety Meeting Chairs (PDF 1.1 MB)
Are you ready to get started?
Go to the Family Safety Portal
Contact Family Safety Portal Team
DHSFamilySafetyPortal@sa.gov.au
Opening Hours
9.00 am to 5.00 pm (South Australian time)
Monday to Friday (excluding public holidays)
Office for Women acknowledges and respects Aboriginal peoples as the State’s first peoples and nations and recognises Aboriginal peoples as traditional owners and occupants of the lands and waters in South Australia.
Women's Information Service
8303 0590 or 1800 188 158
Monday to Friday - 9:00am to 5:00pm
wis@sa.gov.au
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