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Office for Women

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There is so much information available sometimes it can be difficult to know where to start or who to contact.

This section contains a range of links to organisations that may be able to assist you and resources on a wide variety of topics.

If you have any suggestions of useful links we could add please contact us.

Accommodation

Accommodation

Homelessness Gateway Service
1800 003 308 (24 hours)

The Homelessness Gateway Service is a 24/7 telephone service which can help you with support and access to emergency accommodation in South Australia.

Domestic Violence Crisis Line
(prev. Domestic Violence and Aboriginal Family Violence Gateway Service)
1800 800 098 (24 hours)
www.womenssafetyservices.com.au

The Domestic Violence Crisis Line is a statewide service offering assistance to women experiencing domestic violence in South Australia by providing information, counselling and safe accommodation options.

Youth Gateway
1300 306 046 (weekdays 9am-5pm)
1800 807 364

The Youth Gateway (Trace-A-Place) is a service aimed specifically at young people aged between 15-25 in South Australia who are experiencing homelessness or at risk of experiencing homelessness.  This includes young parents with accompanying children.

Policy related information:

Accommodation

Domestic Violence

Domestic Violence

If you or someone you know is in immediate danger please call the SA Police on 000.

1800RESPECT 
1800 737 732 (24 hours) 
www.1800respect.org.au

1800RESPECT is a national 24 hour online and telephone service offering counselling and support to anyone experiencing domestic and family violence and/or sexual assault and their family and friends.

Domestic Violence Crisis Line
(prev. Domestic Violence and Aboriginal Family Violence Gateway Service)
1800 800 098 (24 hours)
www.womenssafetyservices.com.au

The Domestic Violence Crisis Line is a statewide service offering assistance to women experiencing domestic violence in South Australia by providing information, counselling and safe accommodation options.

RSPCA - Safe Kennels DV Project
1300 4777 222
www.rspcasa.org.au

The RSPCA Safe Kennels DV Project provides emergency boarding for the pets of people affected by domestic violence.

Yarrow Place
8226 8777
1800 817 421
www.yarrowplace.sa.gov.au

Yarrow Place Rape and Sexual Assault Service is an inclusive service for anyone in South Australia who has been sexually assaulted including medical and counselling services.  

Victim Support Service
1800 842 846 (Victim Helpline)
www.victimsa.org

The Victim Support Service provides information and practical support to people affected by family and domestic violence in South Australia.

Related services:

Legal

Finance

Accommodation

Policy related information:

Women's safety

Violence against women in the workplace

Employment & Training

Employment & Training

WorkReady - Skills and Employment
1800 506 266 (Infoline)
www.skills.sa.gov.au

Get the training you need to get the job you want. Search for careers, find courses and training providers and check your eligibility.

jobactive
136 268
www.jobactive.gov.au

jobactive connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia.

Jobs SA
www.apply.sa.gov.au/jobs

Use the Jobs SA website to search for vacancies in the SA Public Sector. There are opportunities available for people at all stages in their career - from entry level jobs, graduate roles, apprenticeships and traineeships, return to work opportunities, management roles and more.

Dome
8410 4344
www.dome.org.au

Dome provides employment services to mature age unemployed and disadvantaged people in South Australia.

Volunteering SA & NT
8221 7177
www.volunteeringsa-nt.org.au

Are you interested in volunteering? A wide range of volunteering positions are available in South Australia for people willing to share their time and skills.

Policy related information:

Employment & Training

Finance

Finance

Financial Counselling
1800 007 007 (Financial Counselling Telephone Helpline)

Financial Counsellors assist South Australians in financial difficulty by providing information, support and advocacy for their clients. Their services are free, independent and confidential.

To locate your nearest Financial Counsellor phone the helpline listed above or visit the South Australian Financial Counsellors Association (SAFCA) website.

MoneySmart
1300 300 630 
www.moneysmart.gov.au

MoneySmart is a free website from the Australian Securities and Investments Commission that helps you make the most of your money. It has calculators, tools and tips to help you with budgeting, saving, spending, insurance, superannuation and much more.

No Interest Loan Scheme (NILS)
136 457
www.nils.com.au

The No Interest Loan Scheme (NILS) provides individuals and families on low incomes with access to safe, fair and affordable credit.

Policy related information:

Finance

Health

Health

Women's Health Service
8444 0700
www.whs.sa.gov.au

The Women's Health Service provides clinical and emotional health and wellbeing services as part of the Women's and Children's Health Network. Their services are provided by women for women in welcoming, safe and culturally respectful health centres across metropolitan Adelaide.

SHine SA
1300 794 584 (Enquiries & appointments)
1300 883 793 (Sexual Healthline)
1800 188 171 (Country callers only)
www.shinesa.org.au

Shine SA provides sexual health services to the South Australian community. Services include clinics, counselling, community and professional education programs, library facilities and resources.

healthdirect
1800 022 222 (24 hours)
www.healthdirect.gov.au

healthdirect provides easy access to trusted, quality health information and advice online and over the phone.

Policy related information:

Health

Legal

Legal

Legal Services Commission
1300 366 424 (Free legal help line)
www.lsc.sa.gov.au

The Legal Services Commission provides legal information, legal advice and grants of legal aid to South Australians.

Women's Legal Service
8221 5553
1800 816 349
www.wlssa.org.au

The Women's Legal Service is a community legal centre providing women with a range of free legal services, including legal advice and information, education, training and resources.

Community Legal Centres

Community Legal Centres are independent, not- for-profit organisations which provide legal advice, casework, referral and, in some cases, legal representation to members of the community.

There are a number of legal centres located throughout metropolitan and rural South Australia. Most centres serve people who live or work in their geographical area.

To find your nearest centre visit the South Australia Council of Community Legal Services website.

Women's Domestic Violence Court Assistance Service
Victim Support Service
1800 842 846
www.victimsa.org

This service being delivered by Victim Support Service (VSS) directly assists victims of family and domestic abuse to navigate legal matters regarding Intervention Orders and tenancy disputes. Lawyers provide legal advice and represent women who need to apply for a private Intervention Order, vary a confirmed Order or terminate a tenancy agreement.

Policy related information:

Legal

LGBTIQ Services

LGBTIQ Services

Bfriend
8202 5805 (Women's Worker)
8202 5192 (Men's Worker)
www.facebook.com/BfriendUC

Bfriend is a free and confidential service offering support and a safe place to talk for people newly identifying as lesbian, gay, bisexual, transgender, intersex and queer, and for those questioning their sexuality or gender identity. They also provide support to friends and family members.

QLife
1800 184 527 (3:00pm - 12:00am)
www.qlife.org.au

QLife is a counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI). They provide nation-wide, early intervention, peer supported telephone and web based services to people of all ages across the full breadth of people’s bodies, genders, relationships, sexualities, and lived experiences.

Catalyst Foundation
8168 8776
1800 636 368
www.catalystfoundation.com.au

The Catalyst Foundation's LGBTI project provides a range of support services for older people from the LGBTI community including information on aged care and ageing, social support, events, activities and community connections.

Trans Wellbeing Service 
7099 5300

The Trans Wellbeing Service provides peer support, case management and counselling services for the transgender, gender diverse and gender questioning community in South Australia, their families, partners and support people.  

beyondblue - Families Like Mine
www.beyondblue.org.au

Families Like Mine is a multimedia guide that offers practical advice to families of young gender diverse people, same-sex attracted and bisexual people, and those who are questioning their sexuality or gender identity. 

Adelaide LGBTIQ Events - community calendar
www.adelaidelgbtevents.webs.com

This website lists events, groups and activities of interest to the LGBTIQ communities in Adelaide and country South Australia.

Policy related information:

LGBTIQ

Mental Health

Mental Health

Lifeline
131 114 (24 hours)
www.lifeline.org.au

Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services.

Mental Health Triage Service
131 465 (24 hours)

The SA Health Mental Health Triage Service operates 24 hours a day, 7 days a week. This service is the main point of access into mental health services. They can provide advice and information in a mental health emergency or crisis situation. It is staffed by mental health clinicians, who will assess and refer to acute response teams where appropriate.

Skylight Mental Health
8378 4100
www.skylight.org.au

Skylight offers information and a range of programs and services for people experiencing mental illness and for their families and friends who care for them. This includes group programs, individual programs, family support programs, carer support programs, residential respite accommodation programs, education and training and more.

beyondblue
1300 224 636
www.beyondblue.org.au

beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Policy related information:

Mental Health

Online Safety

Online Safety

eSafetyWomen
Office of the Children’s eSafety Commissioner
www.esafety.gov.au/women

The eSafetyWomen resources aim to help women manage technology risks and abuse by providing the tools they need to be confident when online. Safe access to technology is crucial for women so they can stay connected to their family and friends, engage with the world and get information and support.

Stay Smart Online
www.staysmartonline.gov.au

Stay Smart Online is the Australian Government's online safety and security website, designed to help everyone understand the risks and simple steps we can take to protect our personal and financial information online.

Legal Services Commission
1300 366 424 (Free legal help line)
www.lsc.sa.gov.au

The Legal Services Commission provides legal information, advice and grants of legal aid to South Australians. They also have information on their website about Cyber Stalking and Cyber Harassment for people experiencing abuse via technology.


Australian Cybercrime Online Reporting Network (ACORN)
www.acorn.gov.au

ACORN is an online system where people can securely report cybercrime, and obtain advice on how to recognise and avoid it.

Pregnancy & Parenting

Pregnancy & Parenting

Pregnancy Advisory Centre
8243 3999
1800 672 966
www.pregnancyadvisorycentre.com.au

The Pregnancy Advisory Centre (PAC) is a pro-choice health service for women facing an unplanned pregnancy. They promote women’s rights to make informed decisions about their reproductive choices.

SHine SA
1300 794 584 (Enquiries & appointments)
1300 883 793 (Sexual Healthline)
1800 188 171 (Country callers only)
www.shinesa.org.au

Shine SA provides sexual health services to the South Australian community. They can assist with pregnancy testing, counselling and/or referrals to appropriate services.

Pregnancy, Birth and Baby
1800 882 436 
www.pregnancybirthbaby.org.au

Pregnancy, Birth and Baby is a national support and information service for expecting parents and parents of children from birth to 5 years of age, their friends and relatives.

Parent Helpline
1300 364 100
www.cyh.com

The Parent Helpline is a telephone information service for parents of children from birth to 12 years who live anywhere in South Australia.

Child and Youth Health
1300 733 606
www.cyh.com

Child and Youth Health promotes the health, well-being and development of children, young people and families across South Australia by providing information, support and health services.

Protect Your Personal Information

Protect Your Personal Information

Privacy Restrictions can help in protecting an individual who is experiencing family / domestic violence and/ or stalking.  If the offender is an ex-partner then it is important that that person is not left as nominee with permission to receive or access information. This is important when dealing with many organisations both public and private.

The Women's Information Service has developed a guide and checklist to assist workers and individuals identify key organisations to be considered and contacted to assist in protecting an individual's privacy. These can accessed via the links below:

Neither the guide nor the checklist are exhaustive and all effort has been made to ensure the accuracy of the information in this guide as at the time of production. The information in the guide should not be a substitute for legal and/ or professional advice. To provide feedback on the contents of this guide please email wis@sa.gov.au

Rape and Sexual Assault

Rape and Sexual Assault

If you or someone you know is in immediate danger please call the SA Police on 000.

Yarrow Place Rape and Sexual Assault Service
8226 8777
1800 817 421
www.yarrowplace.sa.gov.au

Yarrow Place Rape and Sexual Assault Service is an inclusive service for anyone in South Australia who has been sexually assaulted including medical and counselling services.

1800RESPECT 
1800 737 732 (24 hours) 
www.1800respect.org.au

1800RESPECT is a national 24 hour online and telephone service offering counselling and support to anyone experiencing domestic and family violence and/or sexual assault and their family and friends.

Related services:

Domestic Violence

Legal

Rights / Discrimination

Rights / Discrimination

Consumer and Business Services
131 882 (consumer advice)
www.cbs.sa.gov.au

If you have bought a product or paid for a service and something goes wrong Consumer and Business Services may be able to assist. Their advisory service will inform you of your rights and obligations and those of the trader.

Welfare Rights Centre
82231338
www.wrcsa.org.au

The South Australian Welfare Rights Centre provides free and independent information, advice and advocacy on social security law across the state.

Working Women's Centre
8410 6499
1800 652 697
www.wwcsa.org.au

The Working Women's Centre SA Inc (WWC SA) provides a service which supports women employees whatever their age, ethnicity or work status, by providing a free and confidential service on work related issues. The Centre works primarily with women who are not represented by a union, their own lawyer or other advocate.

Fairwork Ombudsman
131 394 
www.fairwork.gov.au

The Fairwork Ombudsman provides information and advice about Australia's workplace rights and rules, including awards and national employment standards.

Ombudsman SA
8226 8699
1800 182 150
www.ombudsman.sa.gov.au

Ombudsman SA investigates complaints about South Australian government and local government agencies, conducts freedom of information reviews and supports and monitors the implementation of the Information Sharing Guidelines.

Commonwealth Ombudsman
1300 362 072
www.ombudsman.gov.au

The Commonwealth Ombudsman investigates complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department / agency, including Australia Post, Centrelink, Child Support (DHS), and Department of Immigration and Border Protection.

Equal Opportunity Commission
8207 1977
1800 188 163
www.eoc.sa.gov.au

The EOC provides information about equal opportunity and may be able to assist people who believe they have been unlawfully discriminated against, sexually harassed or victimised to lodge a complaint under the South Australian Equal Opportunity Act.

Australian Human Rights Commission
1300 656 419
www.humanrights.gov.au

The Australian Human Rights Commission investigates complaints about discrimination and breaches of human rights including discrimination, harassment and bullying based on a person’s sex, disability, race and age.

Policy related information:

Rights & Discrimination

Separation

Separation

Legal 

Visit our Legal section for information about legal advice services in South Australia.

Safety

If you or someone you know is in immediate danger please call the SA Police on 000.  

Visit our Domestic Violence section or our Rape and Sexual Assault section for more information about safety services in South Australia.

Family Relationship Advice Line
1800 050 321
www.familyrelationships.gov.au

The Family Relationship Advice Line is a national phone service that provides information and referral services that can help strengthen relationships, overcome relationship difficulties or deal with separation.

Child Support
131 272
www.humanservices.gov.au

The Department of Human Services Child Support program provides information to help parents manage their financial child support responsibilities following separation or divorce.

Child Support Unit
81115576 or 1300 366 424
www.lsc.sa.gov.au

The Child Support Unit provides free and independent legal advice. The CSU is part of the Legal Services Commission and has no connection to the Department of Human Services' Child Support branch.

Family Court
1300 352 000 (National Enquiry Centre)
www.familycourt.gov.au

The Family Law Courts' National Enquiry Centre is the entry point for all phone and email enquiries about family law court matters in the Family Court of Australia and the Federal Circuit Court of Australia.

Services for Aboriginal and Torres Strait Islander Women

Services for Aboriginal and Torres Strait Islander Women

Nunkuwarrin Yunti
8406 1600
www.nunku.org.au

Nunkuwarrin Yunti is the largest Aboriginal community controlled health organisation in SA. They offer a wide range of primary health, social and emotional wellbeing services to Aboriginal and Torres Strait Islander people.

Aboriginal Legal Rights Movement
8113 3777
1800 643 222
www.alrm.org.au

ALRM provides justice without prejudice to Aboriginal people in SA. They can help with matters including family law, criminal law, stolen generation compensation claims, and money issues. They also provide other services including the Aboriginal Visitors Schemes and Aboriginal Financial Counselling Service.

Nunga Mi:Minar
Northern Regional Aboriginal Family Violence Service
1800 800 098 (via Domestic Violence Crisis Line) 

Nunga Mi:Minar is a support and emergency accommodation service for Aboriginal women and children affected by family violence.

Ninko Kurtangga Patpangga
Southern Regional Aboriginal Family Violence Service
1800 800 098 (via Domestic Violence Crisis Line)

Ninko Kurtangga Patpangga is a support and emergency accommodation service for Aboriginal women and children affected by family violence.

Metropolitan Aboriginal Youth and Family Services
8414 8900
1800 007 959

MAYFS provides culturally specific services to support young Aboriginal people and their families. Their community youth workers and mentors can provide information, advice, support, group programs and much more.

Policy related information:

Aboriginal Women

Services for Multicultural Women

Services for Multicultural Women

Migrant Women's Support Program
8152 9260
www.womenssafetyservices.com.au

The Migrant Women's Support Program provides a range of culturally sensitive support services to migrant women of diverse cultural and linguistic backgrounds in unsafe relationships.

Migrant Health Service
8237 3900
1800 635 566

The Migrant Health Service provides free, culturally sensitive health care to recently arrived refugees and asylum seekers in the early resettlement period.

Australian Migrant Resource Centre
8217 9500
www.amrc.org.au

The Migrant Resource Centre assists people from refugee and migrant backgrounds to settle in Australia. They provide counselling, parenting support, financial counselling, health and wellbeing programs and much more.

Australian Refugee Association
8354 2951
www.australianrefugee.org

ARA provides advice, assistance, advocacy & practical support to people from refugee & asylum-seeking backgrounds.

Ethnic Link Services
8241 0201
1800 648 598
www.ucwpa.org.au

Ethnic Link Services is a statewide program that aims to ensure people from culturally and linguistically diverse (CALD) backgrounds have access to supports that will assist them to remain living in their own home. Their target group is the frail elderly and their carers. They operate across metropolitan Adelaide, the Riverland and Whyalla.

TAFE SA English Language Centre
8226 6555
www.els.sa.edu.au

TAFE SA English Language Centre is the provider of the Adult Migrant English Language Program (AMEP) in South Australia. They offer English classes to eligible newly-arrived migrants and refugees.

Policy related information:

Multicultural Women

Services for Senior Women

Services for Senior Women

Catalyst Foundation
(prev. Seniors Information Service)
8168 8776
1800 636 368
www.catalystfoundation.com.au

The Catalyst Foundation provides information, support and advice to older South Australians, to those who are living with a disability, and to family and carers. They can also assist people to access a wide range of services, support and resources.

My Aged Care
1800 200 422
www.myagedcare.gov.au

The My Aged Care website and contact centre provides information about aged care services for yourself, a family member, friend or someone you’re caring for.

SA Elder Abuse Prevention Phone Line
0800 372 310
www.sahealth.sa.gov.au/stopelderabuse

The South Australian Elder Abuse Prevention Phone Line is a confidential service that members of the community can call if they or someone they know is concerned about elder abuse. Their staff can help you find services, provide you with important information about your rights, or advice that can help your situation.

Aged Rights Advocacy Service
8232 5377
1800 700 600
www.sa.agedrights.asn.au

The Aged Rights Advocacy Service is commonly known as ARAS and offers a free, statewide and confidential advocacy service. They can provide information, education, support and representation.

Policy related information:

Seniors

Services for Women with Disabilities

Services for Women with Disabilities

Disability SA - Disability information and referrals
1300 786 117
www.sa.gov.au/topics/care-and-support/disability

National Relay Service
www.relayservice.gov.au

The NRS is an Australia-wide phone service for people who are deaf or have a hearing or speech impairment. It is also available to anyone who wants to call a person with a hearing or speech impairment. Click on this link for information about the variety of relay call options.

National Disability Insurance Scheme (NDIS)
1800 800 110
www.ndis.gov.au

The NDIS is the new way of providing individualised support for people with disability, their families and carers. It is a big change and it will be progressively rolled out in South Australia. People will move to the NDIS at different times depending on age and where they live. Visit the website for the latest updates.

NDIS Appeals
8217 7600
1300 733 049
www.braininjurysa.org.au

The NDIS Appeals is a free service that helps people who have applied for the National Disability Insurance Scheme (NDIS) and may have grievances with decisions made by the National Disability Insurance Agency (NDIA) with regard to their application or plan. The Appeals Officer provides impartial and confidential support to people who have queries about NDIA decisions.

Disability Advocacy and Complaints Service of SA
7122 6030 
www.dacssa.org.au

DACSSA provides information and advocacy for all people with disability their families, friends and carers.

Policy related information:

Disability

Services for Youth

Services for Youth

Kids Helpline
1800 55 1800 (24 hours)
www.kidshelpline.com.au

Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Youth Gateway
1300 306 046 (weekdays 9am-5pm)
1800 807 364

The Youth Gateway (Trace-A-Place) is a service aimed specifically at young people aged between 15-25 in South Australia who are experiencing homelessness or at risk of experiencing homelessness.  This includes young parents with accompanying children.

Metropolitan  Youth  Health
8255 3477 (Elizabeth)
8326 6053 (Christies Beach)
8243 5637 (Angle Park)
www.cyh.com

Metropolitan Youth Health offers a range of free and confidential clinical health services to vulnerable young people aged 12-25, with a focus on young people under 18 years. Their services include doctor / nurse clinics, sexual health, programs for pregnant and parenting young women and their partners and much more.

Headspace
www.headspace.org.au (to locate your nearest centre)

Headspace is a free and confidential service where young people between the ages of 12 and 25 can access qualified youth mental health professionals. They offer a range of supports for young people who are experiencing a tough time or who may be worried about their mental health.  

Metropolitan Aboriginal Youth and Family Services
8414 8900
1800 007 959

MAYFS provides culturally specific services to support young Aboriginal people and their families. Their community youth workers and mentors can provide information, advice, support, group programs and much more.

Multicultural Youth South Australia
8212 0085
www.mysa.com.au

MYSA provides a diverse range of services and programs to support multicultural young people and young families living in South Australia.

Young Workers Legal Service
8279 2233
www.ywls.org.au

The Young Workers’ Legal Service provides workers under the age of 30 with free, confidential advice about work-related matters.

Policy related information:

Youth

State Government of South Australia © Copyright DCSI .

Provided by:
Department for Communities and Social Inclusion
URL:
http://officeforwomen.sa.gov.au/womens-information-service/find-information-online
Last Updated:
16 May 2017
Printed on:
24 Jul 2017
The Office for Women website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016